“This is because this feature enables the user to track, lock, or erase their phone remotely, which could interfere with the repair process or even prevent the repair technician from accessing certain components,” Athwal says. When sending your phone in for repair, it’s important to turn off the “My Find” or “Find My iPhone” setting, cautions Steven Athwal, a UK-based telecommunications specialist, entrepreneur, investor, and solutions provider. Apple experts say you should turn off this setting when you get your iPhone repaired - it can help you maintain your privacy and security. But that doesn’t mean you shouldn’t protect your device and your private data. Most technicians will be incredibly reliable and trustworthy. But when something’s broken, sometimes the only way to fix it is to reach out to Apple experts and make an appointment to drop off your device in a tech expert’s capable hands. Parting ways with your phone, even temporarily, can be a stress-inducing exercise in letting go of control.
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